Professional Services

To achieve the maximum results from your marketing programs requires experience, expertise, and advanced technology. To help marketers optimize results from their marketing initiatives, CDC MarketFirst professional services provides best practices guidelines, recommendations, and quick tips to help you maximize the effectiveness of your programs. We can help you determine the best strategies for using CDC MarketFirst and help you put them into action.

Our continuum of services includes:

  • Business Impact Assessment: Analyze how marketing automation programs can meet your business objectives. Our Marketing Business Impact Assessment provides a rapid evaluation of the potential areas for marketing automation within your organization. The assessment produces a prescriptive roadmap that will enable you to rapidly take action.
  • Implementation Services: Meet your business objectives and accelerate return on investment with complete implementation services. Defining detailed requirements, workflows, business rules, and integrations, we help you realize the full potential of your CDC MarketFirst solution with speed and efficiency. We also offer the FastPath Implementation Service—CDC MarketFirst in 30 days or less—for rapid upfront returns with the flexibility to extend and enhance your solution at your own pace.
  • Technical Account Management: Gain anytime access to a CDC MarketFirst expert who ensures you get the most from your investment. Our senior technical resources provide ongoing guidance and recommendations to ensure CDC MarketFirst programs and the platform on which they are built are working up to their full potential.
  • Performance Health Check Services: Meet the performance, stability, and reliability standards your users demand. We can provide complete diagnostic analysis and optimization services to enhance or stabilize your system.
  • Hosting Services: Reap the benefits of marketing automation without delay. With access to all of the rich functionality in CDC MarketFirst applications, CDC MarketFirst hosting services provides a cost-effective alternative that gets you up and running fast, scales to your organization's needs, and transfers day-to-day management of your CDC MarketFirst system to our hosting team.
  • Upgrade Services: Keep up with CDC MarketFirst platform enhancements and applications to ensure you're capitalizing on our latest innovations. We bring you the people, best practices, and technology that protect and optimize your marketing automation investment and smooth upgrade transitions.